Kelco Supply Company (“Kelco”) is devoted to safeguarding the privacy of visitors to our website.  The following will provide you with information on how we collect, use and process your personal information during your visit to our website. 

Kelco understands that security of your personal information is vital and that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and reasonably. By visiting Kelco’s website, you are accepting the practices described in this Privacy Notice. 

In this Privacy Policy, personal information means any information that either on its own or in combination with other information held by us, enables you to be identified.  

You are under no obligation to provide any personal information to view our website.  If you choose to send us personal information via a web request, inquiry, email, or any other form, we may keep a record of that information.  Information we collect is only used to process your order communicate with you and for e-mail communication and marketing purposes.  Information you provide to Kelco is never sold to third-party. 

If you have comments or questions with regards to this privacy policy, or for more information about our practices to safeguard your personal information, please contact us via email at info@kelcosupply.com or by calling us directly at 763-493-1260. 

Usage of Personal Information 

We retain your personal information only for as long as necessary for the purposes for which that information was collected as set out in this privacy policy or for longer as required under applicable legal, regulatory, or accounting reporting purposes.  We may use your personal information for the following purposes: 

·         We receive and store any personal information you submit on our website or give us any other way with the exception of payment information. We use the information that you provide us for such purposes as communicating with you by responding to your inquiries, complying with legal or regulatory inquiries, and sending marketing messages.

We use cookie data to improve the functionality and expediency of our website.

·         We may send you direct marketing communications by way of email where we have lawful grounds to do so.  If you do not wish to receive email or be a part of our mailing list, you can opt out of such communications at any time by click on the unsubscribe link in the footer of any of our emails or by contacting us directly at info@kelcosupply.com.   

Security

We have employed practical security measures in an effort to safeguard the personal information in our custody and control.  Such measures include, for example, restricting access of personal information to only staff and authorized providers on a confidential basis for the purposes described in this privacy policy.  Additional technical safeguard measures in place is an SSL to encrypt any personal information you send or provide to us which provides the safest shopping experience possible.  Credit card details are not retained in our company database.  However, your credit card information may be saved in our gateway's secure servers for future transactions. Once the transaction has completed, your full credit card number cannot be accessed by any of Kelco’s employees. It is stored securely, in the gateway server and the full credit card number and other details cannot be accessed. 

Sharing of Information

We contract with vendors that may process your personal information on our behalf and under our written or verbal instructions to carry out their services during the course of our business. Examples include package delivery, sending postal mail and email, marketing assistance, and processing credit card payments. They will have access to personal information needed to perform their functions but may not use it for other purposes. 

Other than as mentioned above, you will receive notice when personal information about you may be sent to third parties, and you will have an opportunity to choose not to share the information. 

Information from Other Sources

Instances where information is received from outside sources include updated delivery and address information from our shipping carriers which we use to communicate with you in an effort to update our database and ensure future deliveries are not delayed or misdelivered.  We also consult with and obtain financial data and or credit history from credit bureaus to help prevent financial losses on accounts that are eligible for a line of credit.  

Links

Links to websites that are not operated by Kelco are provided solely as a convenience for you.  This privacy policy does not apply to any third-party websites.  We have not reviewed any third-party websites, do not control and are not responsible for any of their content or their privacy policies.  We do not endorse or make any representations about them.  If you decide to access any of the third-party links, you understand that you do so at your own risk. 

Changes to this Privacy Policy

Kelco reserves the right to make changes to this privacy policy at any time.  In the event that any material changes are made to this privacy policy, we will post the revised version to https://infinitypeturns.com/infinitypet-privacy-policy and update the effective date.  Except as otherwise indicated, any changes will become effective when we post the revised privacy policy on our website.  

This notice was last updated on December 1, 2022.  This notice will change from time to time to comply with legal requirements or to meet changing business needs.  The most up to date version can be found on our website.  Changes that we’d like to highlight and bring to your attention will be emailed to you unless you have instructed us not to.